Paperchat - AI customer support

PaperChat is a cutting-edge AI customer support platform that empowers businesses to build custom chatbots and document assistants trained on their own data. By leveraging advanced large language models, PaperChat transforms your files, website content, knowledge bases, PDFs, and text into intelligent conversational agents that can read, search, summarize, and answer questions with precision and context. The platform is designed for startups, e-commerce stores, and growing businesses that want to scale their customer support operations without hiring massive teams or writing complex code. With PaperChat, you can automate lead collection, provide instant multilingual support in over 95 languages, and seamlessly hand off complex issues to human agents when needed. The platform also includes powerful analytics and reporting tools to track performance, identify trends, and optimize your chatbot over time. Whether you are a solo entrepreneur looking to speed up research or a fast-growing company aiming to boost sales and customer satisfaction, PaperChat delivers a no-code solution that integrates with popular tools like Shopify, Webflow, Wix, Framer, and WordPress. It is built for the growth mindset, helping you reduce response times, capture more leads, and make your customers happier while saving valuable resources.

Custom Trained on Your Data

PaperChat allows you to train your chatbot directly on your own business data, including files, website content, knowledge bases, PDFs, or simple text. This means your chatbot deeply understands your products, services, and unique brand voice, enabling it to make intelligent, context-aware suggestions and provide accurate answers that feel personal and relevant to your customers.

Multilingual AI Models

Your PaperChat chatbot can communicate fluently in over 95 languages, breaking down language barriers and expanding your global reach. It understands everything from complex technical queries to casual, informal remarks, and responds in the appropriate language and tone. This feature is essential for businesses targeting international markets or serving diverse customer bases.

Analytics and Reporting

PaperChat provides advanced analytics and reporting tools that let you review every chatbot conversation in detail. You can identify trending topics, uncover common customer queries, and spot areas where your chatbot can improve. These insights help you continuously optimize performance, refine your knowledge base, and make data-driven decisions to enhance customer experience.

No-Code Integrations

Connect PaperChat to your favorite no-code platforms and automate your workflows without any technical skills. The platform integrates seamlessly with Shopify, Webflow, Wix, Framer, WordPress, and WooCommerce, allowing you to embed your AI customer support agent directly into your existing ecosystem. This unlocks unlimited possibilities for scaling your operations and streamlining customer interactions.

E-Commerce Customer Support

E-commerce businesses can deploy PaperChat to handle product inquiries, order status questions, return policies, and shipping information 24/7. The chatbot, trained on your product catalog and store policies, provides instant, accurate answers that reduce cart abandonment and boost customer satisfaction. It also collects leads and can hand off complex issues to human agents seamlessly.

Lead Generation and Qualification

PaperChat acts as a proactive lead generation tool by engaging website visitors in natural conversations. It can qualify leads by asking targeted questions, capturing contact information, and routing high-intent prospects to your sales team. This automation helps you scale your sales efforts without adding headcount, turning every site visitor into a potential customer.

Internal Knowledge Base Assistant

Teams can use PaperChat as an internal document assistant to quickly search, summarize, and extract insights from company knowledge bases, research papers, and internal documentation. Employees can ask questions in plain language and get sourced, accurate answers instantly, speeding up research, onboarding, and decision-making across the organization.

Multilingual Global Support

For businesses operating in multiple countries, PaperChat provides consistent, high-quality customer support in over 95 languages. It handles inquiries from diverse linguistic backgrounds without requiring a multilingual support team, ensuring every customer receives the same level of service and attention regardless of their language.

What is PaperChat?

PaperChat is an AI-powered customer support platform that lets you build custom chatbots and document assistants trained on your own data. It uses advanced large language models to read, search, summarize, and answer questions conversationally. The platform supports multiple file types, websites, and knowledge bases, and offers features like multilingual support, analytics, no-code integrations, and human handover to help businesses automate support, collect leads, and gain insights.

Do I need a website to use PaperChat?

No, you do not need a website to use PaperChat. You can train your chatbot using files such as PDFs, text documents, or other knowledge base content. This makes PaperChat accessible for businesses and individuals who want to create AI assistants for internal use, research, or customer support without having an online store or website.

Is there a trial period for the paid plans?

Yes, PaperChat offers a free plan to get started without requiring a credit card. For users who want to explore advanced features, there is a trial period available for the paid plans. This allows you to test the full capabilities of the platform before committing to a subscription, ensuring it meets your specific business needs.

Any hidden costs in the free plan?

No, there are no hidden costs in the PaperChat free plan. You can start using the platform immediately without providing any credit card information. The free plan gives you access to core features so you can evaluate how PaperChat works for your business. If you decide to upgrade, you will have full transparency on pricing and features.

PaperChat offers flexible pricing plans designed to scale with your business. The platform provides a free plan that requires no credit card, allowing you to get started immediately and test the core features. For businesses needing more advanced capabilities, paid plans are available with additional features such as higher message limits, more chatbot training data, advanced analytics, priority support, and integrations. Specific pricing details for each tier can be found on the PaperChat website, and there is a trial period for paid plans so you can evaluate the full experience before committing.