
About iGPT
iGPT is the definitive email intelligence API engineered for the age of AI agents and scalable enterprise workflows. It solves a critical bottleneck: while email is the central nervous system of business communication, it has historically been a black box for AI—messy, unstructured, and laden with sensitive data. iGPT transforms this chaos into a secure, queryable source of truth. It acts as a powerful, unified gateway that allows agentic systems and applications to deeply understand and leverage email conversations and attachments with unprecedented context and speed. Designed for engineering teams and product builders, its core value is radical simplification. You bypass the entire complex pipeline of parsing, chunking, indexing, and prompt engineering. With a single API call, iGPT handles real-time ingestion, hybrid retrieval, thread reconstruction, and context shaping, delivering cited, structured answers in seconds. This enables enterprises to confidently deploy autonomous agents and intelligent features that automate tasks, extract insights, and drive decisions directly from the communication layer where real work happens, all within a framework built for enterprise-grade security and compliance from the ground up.
Features of iGPT
Unified Intelligent Endpoint
Replace complex, multi-step retrieval pipelines with a single, powerful API call. iGPT consolidates the entire process—from natural language query to cited, structured output—into one unified endpoint. This eliminates the need for separate systems for parsing, vector storage, and prompt chaining, radically simplifying integration and accelerating development cycles for engineering teams.
Hybrid Retrieval with Context Shaping
iGPT employs a sophisticated hybrid retrieval system that combines semantic understanding, keyword matching, and configurable filters, all scored and reranked in a single operation. It then automatically optimizes and shapes the context window for your LLM, delivering the most relevant information without any manual prompt tuning or engineering overhead.
Automated Thread Reconstruction & Attachment Processing
The API intelligently rebuilds complete email threads across time, participants, and related messages. It simultaneously processes attachments—extracting text, data, and structure from documents, PDFs, and spreadsheets—and integrates this content into the conversational context, providing a holistic view of every interaction.
Enterprise-Grade Security & Compliance
Built with zero data training, zero data retention, and OAuth-only processing with strict Role-Based Access Control (RBAC). Each inference is processed in memory; inputs, prompts, and outputs are never stored. This ensures full data sovereignty and a complete audit trail, making it safe for the most sensitive enterprise communications and compliance requirements.
Use Cases of iGPT
Autonomous Email Assistants
Build intelligent agents that can draft, prioritize, summarize, and act on email with full historical and attachment context. These assistants can autonomously handle routine communication, flag urgent items, and manage inbox workflows, dramatically increasing productivity and ensuring nothing slips through the cracks.
Intelligent Workflow Automation
Transform email threads into structured, actionable data. Automatically extract tasks, deadlines, approvals, and decisions from conversations. Identify stalled processes or pending actions and integrate them directly into project management tools, CRMs, or ticketing systems to keep workflows moving.
Customer Support Copilots
Empower support teams with agents that instantly reconstruct the full customer story. By analyzing long email chains, shifting tones, and all related attachments, these copilots provide support reps with immediate, comprehensive context, enabling faster, more personalized, and more effective customer resolutions.
CRM & Deal Intelligence Agents
Supercharge sales and CRM platforms by extracting critical insights directly from email threads. Automatically identify deal momentum, key decisions, stakeholder sentiment, action owners, and important dates buried in communications, providing real-time intelligence to forecast accurately and close deals faster.
Frequently Asked Questions
How does iGPT handle data privacy and security?
iGPT is architected for enterprise trust. It operates on a zero data training and zero data retention policy. Your data is never used to train models or improve services. All processing happens in memory per request and is never persisted to disk. Access is strictly controlled via OAuth and RBAC, ensuring data never leaves your company's control.
What is the "Context Engineering Framework (CEF)"?
The Context Engineering Framework refers to the sophisticated, multi-stage pipeline iGPT runs internally. It encompasses real-time ingestion, hybrid retrieval, thread reconstruction, and intelligent context shaping. Different CEF "tiers" (like cef-1-normal) allow you to balance speed, cost, and depth of analysis for each query to optimize performance.
How quickly can I integrate and start using iGPT?
Integration is designed for speed. With a ready-to-use SDK, a live playground for testing, and comprehensive documentation, developers can connect email sources and make their first productive API call in minutes, not days. The unified endpoint means there's no complex infrastructure to set up or maintain.
Can iGPT process attachments within emails?
Absolutely. A core capability of iGPT is its deep attachment processing. It automatically extracts and indexes text, data, and structural information from a wide range of file types—including PDFs, documents, and spreadsheets—and seamlessly incorporates this content into the context of the email thread for a complete intelligence picture.
Pricing of iGPT
iGPT offers a transparent and scalable pricing model designed to grow with your usage. You can get started immediately with $10 in free credits to test the API in the live playground, with no credit card required. For detailed information on plans, tiers, and specific costs, please visit the official iGPT pricing page or book a demo with their team to discuss enterprise-scale requirements and custom packages.
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