My AskAI

About My AskAI

My AskAI is an innovative solution designed for businesses looking to enhance their customer support efficiency. By integrating an AI agent trained on your help documentation, it provides quick and accurate responses, deflecting up to 75% of support requests, thus allowing teams to focus on important issues and improve user satisfaction.

My AskAI offers flexible pricing plans allowing users to create a free AI agent with a 30-day trial. Upgrading to premium tiers unlocks advanced features, ensuring businesses can optimize customer support while meeting dynamic needs. Each plan increases deflection rates and enhances support capabilities.

The user interface of My AskAI is designed for seamless interaction, featuring an intuitive layout that simplifies navigation. With easy integration options and customizable settings, users can quickly set up their AI agent, making the customer support process efficient and user-friendly, tailored to meet specific business requirements.

How My AskAI works

Users begin by onboarding My AskAI through a simple setup process where they integrate the AI agent with existing support tools like Intercom or Zendesk. The AI is then trained using company help docs, allowing it to provide accurate responses to customer inquiries. Once live, users can monitor performance, make necessary adjustments, and observe the reduction in support requests, enhancing overall customer satisfaction.

Key Features for My AskAI

AI Customer Support Agent

The AI Customer Support Agent of My AskAI stands out by deflecting up to 75% of inquiries. This feature ensures your support team focuses on complex issues while the AI efficiently handles routine requests, enhancing productivity and reducing response times for your customers.

Human Handover Integration

My AskAI's Human Handover Integration creates a seamless transition between the AI and human agents. If the AI cannot resolve an issue, it summarizes the conversation and hands it over to a live agent, ensuring continuity in customer support and improving user experience significantly.

Insights Dashboard

The Insights Dashboard feature of My AskAI automatically analyzes customer interactions, extracting actionable insights for product development and support improvements. This tool enables businesses to prioritize key issues, enhancing their focus on customer needs and refining their service delivery strategy effectively.