kapa.ai
About kapa.ai
Kapa.ai is an innovative platform designed to convert your knowledge base into a powerful AI assistant for technical queries. By leveraging LLM technology, it provides accurate answers and insights, streamlining support processes and enhancing user experience for enterprises and startups alike.
Kapa.ai offers flexible pricing plans tailored for startups and enterprises. Each tier provides features that enhance support capabilities, with options for scaling as your needs grow. Upgrade for enhanced analytics and integration, ensuring a robust solution that evolves with your organization.
Kapa.ai boasts a user-friendly interface, designed for seamless interaction. Its intuitive layout makes navigation easy, allowing users to quickly find answers, manage knowledge sources, and track analytics—all optimized for improving productivity and user satisfaction across technical queries.
How kapa.ai works
Users begin by onboarding their existing knowledge sources into Kapa.ai's platform using its diverse connectors. Once integrated, users can customize their AI assistant for deployment on platforms like Docs, Slack, or Discord. The AI then answers user questions by sourcing accurate information, providing a streamlined support experience.
Key Features for kapa.ai
LLM-Powered Answer Engine
The LLM-Powered Answer Engine is the heart of Kapa.ai, ensuring users receive accurate and reliable answers from your knowledge base. This unique feature enhances support efficiency and empowers users by providing comprehensive solutions, ultimately reducing the burden on technical teams.
Automatic PII Data Anonymization
Kapa.ai’s Automatic PII Data Anonymization securely removes sensitive information from queries and data sources. This feature safeguards user privacy while allowing organizations to deploy the AI assistant confidently, ensuring compliance with data protection regulations and enhancing trust.
Connect Knowledge Sources
Kapa.ai enables seamless integration with over 40 technical source connectors, allowing organizations to tap into existing knowledge bases effortlessly. This feature streamlines data management and ensures that users receive the most accurate and up-to-date answers to their technical questions.
