Hoory

About Hoory

Hoory is a powerful AI-driven platform designed to automate customer support, catering to businesses of all sizes. Utilizing advanced natural language processing and machine learning, Hoory enhances efficiency, enables seamless interaction across multiple channels, and empowers teams to deliver exceptional service while reducing operational burdens.

Hoory offers several pricing plans: Personal at $6/user/month, Startup at $16/agent/month, Team at $26/agent/month, and Business at $42/agent/month. Each tier provides increasing shared inboxes and AI assistants. A special promo code grants a 15% discount for new users, enhancing the value for those upgrading.

The user interface of Hoory is intuitively designed for a seamless browsing experience. Its layout emphasizes accessibility and usability, incorporating user-friendly features such as customizable dashboards, easy navigation through channels, and interactive training sessions for AI assistants, making it ideal for customers seeking efficiency.

How Hoory works

Users begin by signing up for Hoory, where they can select a suitable pricing plan. Onboarding involves setting up their preferred AI assistant, either Rule-Based or Knowledge-Based. After that, users can train the AI with their brand information and access multi-channel customer support features that allow streamlined task automation and enhanced user engagement.

Key Features for Hoory

Natural Language Processing

Hoory's Natural Language Processing (NLP) feature is vital for understanding customer queries. By quickly analyzing inquiries, Hoory provides accurate responses that improve customer satisfaction. This core functionality empowers businesses to streamline communication, ensuring that support is efficient and relevant, ultimately enhancing customer experiences.

Multi-Channel Support

Hoory excels in providing multi-channel support, integrating seamlessly with platforms like Facebook, WhatsApp, and email. This feature allows businesses to connect with their customers through various channels effortlessly, ensuring that no query goes unanswered, and facilitating a cohesive support experience that meets customer expectations.

Training Options

The training options for Hoory are designed to cater to diverse user needs. Businesses can opt for either Rule-Based or Knowledge-Based assistants, allowing them to customize the training process to fit their specific customer service requirements. This flexibility enhances effectiveness in addressing customer inquiries.